UPDATED: We've just received word from one of our readers, who's obviously been keeping a keen eye on things, that Motorola have FINALLY released a public firmware update for the Z8.
To update the phone, you'll need to download Motorola's software update tool, available on their website or in our downloads section.
Once downloaded, install the application then connect your Z8 by USB cable. (the phone is only detected by the software update program when in USB Modem mode) You should now see an updated firmware available for your phone.
UPDATE: It seems Motorola have killed their website, either because people are actually going there for once, or because they've deliberately taken the site down. However, the update software is still available from our Downloads Section.
(sorry, no screenshots at present, as all our Z8s are running updated firmware anyway)
Readers have left 19 comments.
1. Neil, Registered
What is the build version of the new firmware?
Posted 2008-02-25 19:49:50 2. neptune, Registered
Motorola Site seems to be down. Software update tool, does not recognize my phone though Sync software does...
Posted 2008-02-26 07:49:33 3. neptune, Registered
...still the Software update tool does not recognize my phone. Who can help?
Posted 2008-02-26 11:06:03 4. Smog, Registered
Someone done update sucsessful?
Posted 2008-02-26 11:47:22 5. stuart, Super Administrator
Make sure your phone is in MODEM mode, otherwise it doesn't get recognised by the software.
Posted 2008-02-26 12:52:51 6. svi, Registered
Same problem over here, no way in hell that the software recognizes my phone and yes it is in modem mode. Who has the awnser?
Posted 2008-02-26 18:56:53 7. neptune, Registered
I set phone to Modem mode and it was finally recognized. But German and UK Motorola homepage say that a new firmware for Z8 and Z10 is due to be released in February. Isn't this month February?
Posted 2008-02-26 19:01:26 8. neptune, Registered
svi, I have deinstalled the software and reinstalled again. After that some new drivers were installed by the software. After that my phone was recognized....
Maybe that will help you.
Maybe that will help you.
Posted 2008-02-26 19:05:09 9. svi, Registered
Hmm, removerd the software, reebooted xp, reinstalled software,driverpack updated automaticly, reebooted xp,started software, connected z8 in modem mode, and still nothing happens. I've been waiting for more than 10 minutes now. Looks like i'm not doing anything wrong, right?
Posted 2008-02-26 20:58:44 10. svi, Registered
Found the problem. I normally run vista home premium 64 bit, and for some devices likemy conon scanner i also use xp pro because a lack of drivers for vista. In xp i don't have all drivers installed of my hardware. Just like my webcam. Unplugged the cam and the update program found the phone!
Isn't life great? No it's not, because the following message was Żou already have the latest software" :@
Isn't life great? No it's not, because the following message was Żou already have the latest software" :@
Posted 2008-02-26 21:19:11 11. neptune, Registered
svi, same message for me....
Posted 2008-02-27 01:40:24 12. Smog, Registered
I hope update will be ready to use soon.
Posted 2008-02-29 11:52:46 13. Tehnik, Registered
i have build 2283C3 on my Z8 and updater keeps telling me it's the newest version :/
also to those having problems with phone detection - try different usb ports - it began to detect my phone when i switched ports (and i'm using Vista x32).
also to those having problems with phone detection - try different usb ports - it began to detect my phone when i switched ports (and i'm using Vista x32).
Posted 2008-02-29 22:34:08 14. Neil, Registered
I think that simply the new firmware hasn't been uploaded yet. So we all have to wait and try
Posted 2008-03-01 10:05:59 15. neptune, Registered
Yes, I assume, too, that the new SW is not up, yet. However the message in Germany says that updates will be available in February. ??
Posted 2008-03-03 12:46:01 16. Neil, Registered
Starting February...even the UK site reports this. Strange that Motorola is late...
Posted 2008-03-04 17:12:13 17. Tehnik, Registered
any news?
Posted 2008-03-12 00:34:49 18. patrixl, Registered
I just tried upgrading and once again it tells me I have the latest software. Oh well. I'm enjoying my V3x much more these days anyway...
Posted 2008-03-26 13:41:57 19. yatesie, Registered
Guys,
I have had no success here. 2 XP pcs both the Motorola Software Update crashes as it communicates with the phone. I have the phone in USB modem mode. Anyone got any ideas?
Version is 46.03.A2G_000003fa
motobuil is 2267C3_I
I have had no success here. 2 XP pcs both the Motorola Software Update crashes as it communicates with the phone. I have the phone in USB modem mode. Anyone got any ideas?
Version is 46.03.A2G_000003fa
motobuil is 2267C3_I
Posted 2008-07-10 16:47:37